Last updated: May 21, 2026
Cookies are small text files stored by your browser when you visit a website. They allow the website to remember information about your visit, such as your login session, theme preference, and language. We also describe similar technologies (local storage, session storage) in this policy as they serve the same purpose.
We use only essential (strictly-necessary) cookies. We do not use third-party advertising cookies, retargeting pixels, behavioral analytics that profile users, or any cross-site tracking technology.
| Cookie / Storage | Purpose | Duration | Category |
|---|---|---|---|
__Secure-authjs.session-token | Maintains your authenticated session | 8 hours or until logout | Strictly necessary |
__Host-authjs.csrf-token | CSRF protection for authentication forms | Session | Strictly necessary |
__Secure-authjs.callback-url | Remembers post-login destination | Session | Strictly necessary |
theme (localStorage) | Remembers light/dark mode preference | Until cleared | Functional |
fontSize (localStorage) | Remembers accessibility font-size preference | Until cleared | Functional |
activeCallId (sessionStorage) | Allows the call-in-progress indicator to persist across page navigation | Until tab closed | Functional |
For clarity about what we don't use:
This minimalism is intentional. As a HIPAA-eligible platform handling Protected Health Information, we are conservative about third-party data flows. Adding behavioral tracking would create additional data-flow risks we choose not to take.
Because we use only strictly-necessary cookies, there is no cookie banner or consent prompt on casemgmt.io. The cookies we use are required for the Service to function — disabling them will prevent you from logging in or using the platform.
You can clear cookies or local storage at any time through your browser settings. Doing so will log you out and reset any preferences (theme, font size).
We do not respond to Do Not Track (DNT) browser signals because we do not perform any cross-site tracking that DNT would affect. All cookies we use are essential to the Service.
We will update this Cookie Policy if we introduce any new cookies, change the purpose of existing cookies, or update durations. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via email to account holders.
Questions about this Cookie Policy: