Turn off reminder, alert or tip emails
The Unsubscribe link at the bottom of a CaseMgmt email opens a page where you turn each kind of optional email off or back on.
Last updated October 22, 2026
Who can do this: Everyone on your team
Steps
- In the email, click Unsubscribe at the bottom. The Email choices page opens; you don't need to sign in.
- Tap the switch next to the kind of email to turn it off (or back on): Reminders and daily summaries, Texting usage alerts or Getting-started tips.
- Or tap Unsubscribe from all of these to turn them all off.
- You'll see "Saved." right away. Come back to the same link any time to turn emails back on.
Emails you always get
Some emails are always sent because you need them: password resets, invitations, receipts and payment problems, security notices, urgent alerts, and messages your care team sends you directly.
If something goes wrong
- "This link is not valid. Use the link from your most recent email."
- Open your most recent CaseMgmt email and click its Unsubscribe link, or email admin@casemgmt.io.