Buyer's checklist

Nurse case management software: what to look for

Good nurse case management software should take a referral to a paid claim without retyping: referral intake your partners can use, patient forms they can sign on a phone, time and mileage that become CMS-1500 claims, and reports that show who owes you. Use this checklist when you compare options, including ours.

Plans from $229/month. Every plan includes every feature.

Referrals and partners

  • Can attorneys and adjusters send referrals online and see their status?
  • Do referral partner logins cost extra?
  • Can you credit each referral to the law firm that sent it, and report on it?

Patients, forms and signatures

  • Can a patient fill in and sign a form on their phone, without an account?
  • Does the signed PDF file itself in the patient's record?
  • Can you upload your own PDFs and reuse them?

Time, billing and claims

  • Does one case note feed both the bill and the nurse's pay?
  • Is mileage billed automatically, and is it part of what counts as paid?
  • Does it produce CMS-1500 claims with your NPI and Tax ID, and let you edit any box?
  • Can you record payments with EOBs and track denied claims?
  • Does it connect to your accounting software?

Texting, privacy and access

  • Does it text patients only after their number agrees, and handle STOP?
  • Will the company sign a Business Associate Agreement?
  • Can you limit what each role sees, and see who changed a patient's file?

Price and fit

  • Are prices published, or only by quote?
  • Is every feature on every plan, or are key features held back?
  • Can you try it with your own team before you pay?

How CaseMgmt answers

Yes to each of the questions above: free referral partner logins, phone e-signature with automatic filing, case notes that feed billing and payroll, CMS-1500 batches with mileage, QuickBooks Online, consent-first texting, a BAA for every company, role permissions with a patient audit log, published prices for Starter, Professional and Business with every feature on every plan, and a free trial.

Questions

Is CaseMgmt priced by quote?

Starter, Professional and Business prices are on the pricing page; Enterprise is priced per contract. Every plan includes every feature.

Does CaseMgmt sign a BAA?

Yes. Every company accepts CaseMgmt's HIPAA Business Associate Agreement when it signs up.

Try it with your own team

Start a 7-day free trial, or ask for a demo login to a practice filled with fictional patients.

See pricing