Set up faxing with SRFax

Before you start

• An SRFax account with a fax number (sign up at srfax.com). In SRFax, My Account → Summary shows your account number and fax number.

Steps

1. 1
   Go to Administration > Settings and find Fax Configuration (SRFax).
2. 2
   Enter your SRFax Account Number, Account Email and Account Password.
3. 3
   Enter your SRFax Phone Number: digits only, no dashes.
4. 4
   Click Save Fax Settings. You'll see “SRFax settings saved!”
5. 5
   Type a fax number you can check into the test box (with or without the leading 1) and click Send Test Fax.
6. 6
   When you see “Test fax queued successfully!”, check your SRFax dashboard in a few minutes to confirm it was delivered.

If something goes wrong

Send Test Fax is grayed out.

Save your Account Number first with Save Fax Settings.

“Enter a fax number to test”

Type the number to send the test to in the box next to Send Test Fax.

“Fax failed: Invalid fax number. Must be at least 10 digits.”

Enter the full number including the area code.

“Fax failed: SRFax not fully configured.”

Fill in all four boxes (account number, email, password and SRFax phone number) and click Save Fax Settings.

“Fax failed:” followed by another message

That message comes from SRFax. Check that the account number, email and password match your SRFax account. If it keeps happening, contact SRFax or contact support.