Change your plan

Switch to another plan from the Subscription page; the difference is prorated on your bill.

Last updated October 22, 2026

Who can do this: Admin

Steps

  1. Go to Administration > Subscription and click Change Plan to open it.Step 1: Go to Administration > Subscription and click Change Plan to open it.
  2. Each card shows a plan's monthly base price and where its extra-user prices start. Your plan says Current Plan.
  3. Click the Switch to button on the plan you want. It switches right away, with no second question, so check the plan name first.
  4. The page reloads with your new plan. Your bill is prorated for the rest of the period, and your included users follow the new plan.

If something goes wrong

The page reloads but still shows the old plan.
The change didn't go through. Email admin@casemgmt.io and we'll make it for you.

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