Log time on a case

Add a time entry straight to a case from its Billing tab, without writing a case note.

Last updated October 22, 2026

Who can do this: Admin, Nurse Case Manager, Internal Case Manager

Steps

  1. Open Cases and click the case's row.Step 1: Open Cases and click the case's row.
  2. Click the Billing tab, then Log Time.
  3. Check the Date, enter the Hours (for example 0.3) and pick a Service Type if one fits.
  4. Describe the work in Description.
  5. Click Save Time Entry. It appears in Time Entries as LOGGED until it is approved.

Case note or Log Time?

Time logged here is a time entry only. It has no billing guide or miles and doesn't show on the patient's Case Notes tab.

For work you bill with billing guides and mileage, add a case note instead: see Add a case note with hours and miles.

Tips

  • When the case has approved time, a Generate Invoice button appears next to Log Time and takes you to Billing.

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