What to do if you suspect a security problem

Steps

1. 1
   If someone else could know a password, reset it now with Forgot password?. Signing in with the new password signs out any other device using the account.
2. 2
   If a staff member's login is at risk or they have left, an Admin clicks Deactivate in Administration > Users. The login stops working at once.
3. 3
   Admins: check the patient's Audit Log tab to see who changed what.
4. 4
   Email admin@casemgmt.io with URGENT in the subject. Say what happened, when, and which logins are involved. Don't put patient details in the email.